Practical Questions

Because a free survey is a sales visit. It's the front end of a quote, and the advice tends to point towards what that contractor sells. A paid, independent review isn't tied to a sale — which is exactly why it can tell you the honest answer, including "do less than you were planning," or "this doesn't need the work you were quoted for." You're paying for judgement that's independent of manufacturers, product ranges and supplier allegiance. If BM Greenhouses later quotes to deliver the works, that's a separate decision for you. That's a different thing from a free survey, not a more expensive version of one.

The first conversation always is. Where the facility looks a suitable fit, an initial site visit is free too — that's how we understand it and how you decide whether we're right for you. Nothing is charged until there's a defined piece of work — a written review — and its scope and fee are agreed with you before it begins.

It's scoped to your site, because sites vary. A typical review is a single day; larger or more technical facilities are booked across two. The fee reflects what's actually involved — our time, a specialist contractor's where the site needs one, and travel — and we agree it with you before any work starts. We're happy to give you a figure in conversation once we understand the site.

Byron is the continuous thread of knowledge and the point of coordination — but the work is delivered with contractors he's worked alongside for years, who already know how he operates. So the work proceeds to the same standard whether or not he's on site on a given day. You get the continuity of a single point of knowledge without it being a single point of failure.

Established specialist contractors Byron has worked with over years, across the trades a glasshouse needs — heating, controls, electrics, structures, screens, irrigation. We don't list them publicly: partly to protect long-standing relationships, partly because they're our network rather than a shopfront. We're glad to talk you through who would be involved on your project, and to provide references, when we discuss your facility.

We don't manufacture anything, and we don't carry a product range of our own — so there's no catalogue we're trying to push you towards. Where works call for equipment or materials, we can supply and coordinate them as part of delivering the project, but the choice is driven by what suits your facility, not by a range we're tied to. The point isn't that we never sell anything; it's that nothing we recommend is steered by having our own product to move.

Both. Many relationships are advice-first — a review, a scope, an independent recommendation you're free to take to any supplier. But where it suits you, we can deliver the works too, coordinating the trades through us so you deal with one point of contact rather than several companies. And if you'd rather use another supplier, we can stay on as your project adviser to make sure what's delivered holds to what was scoped. The advice never depends on us doing the works.

Across the UK. Byron is based in West Sussex, and the network of contractors we deliver through means we're rarely more than a few hours from any site in England and Wales. Scotland is well within reach with a little more planning. Travel is scoped into each engagement, so there are no surprises — and because the network is genuinely national, our reach doesn't depend on one person covering the whole country alone.

Most facilities do — usually several someones, one per system. The question worth asking is whether anyone is looking at how those systems work together, and whether the people maintaining your facility today would be the ones advising you when a project comes. If the answer is no, that's the gap we fill. A first conversation costs nothing and will tell you quickly whether there's anything worth pursuing.